Terms & Conditions

Welcome to GSURF Broadband. By accessing our website or subscribing to our broadband services, you agree to comply with these Terms & Conditions.

1. Acceptance of Terms

By accessing this website or requesting any GSURF Broadband service, you agree to be legally bound by these Terms & Conditions and all applicable laws.

2. Services

GSURF provides broadband internet connectivity and related services in selected serviceable locations. Availability depends on network feasibility and infrastructure.

3. Service Availability

• Coverage depends on network availability.
• Availability checks are estimates until site verification is completed.
• Installation is subject to technical feasibility.

4. Installation

• Installation schedules depend on service availability.
• Customers must provide accurate installation details.
• Installation may be delayed due to weather, permissions, or technical issues.

5. Customer Responsibilities

• Provide accurate personal information.
• Maintain valid contact details.
• Protect your Wi-Fi password and equipment.
• Use the service only for lawful purposes.
• Avoid misuse that may affect network performance.

6. Payments

• Charges must be paid before the due date.
• Late payments may result in service suspension.
• Applicable taxes will be charged as per government regulations.

7. Acceptable Use

Customers shall not use the service for unlawful, abusive, fraudulent, or malicious activities, including network attacks, spam, illegal downloads, or activities prohibited under applicable law.

8. Service Interruptions

GSURF strives to provide uninterrupted connectivity; however, temporary interruptions may occur due to maintenance, upgrades, fibre cuts, power failures, or circumstances beyond our control.

9. Limitation of Liability

GSURF shall not be liable for indirect, incidental, or consequential losses arising from service interruptions, delays, or events beyond reasonable control.

10. Intellectual Property

All website content, trademarks, logos, graphics, text, and software remain the property of GSURF Broadband or their respective owners and may not be copied without permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Modifications

GSURF reserves the right to update these Terms & Conditions at any time. Updated versions become effective immediately after publication on this website.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts where GSURF conducts its business.

14. Contact Us